www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 2822100989
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) that will be sent to you, which will successfully log you in. This new method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after a reasonable time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the same active number. If the number has changed, send your proper KYC details to the customer support system via email to facilitate account transfer. This will help shift your account with ease.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to easily log in and access the newly updated app.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only redeem the money they've earned through gameplay, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing processes to be completed within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours. These payment delays are a relatively rare exception to the app's typically efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming, and you cannot withdraw them. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still have issues, you can contact their care centre for assistance.
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